At CIPD Assignment UK, we are committed to providing exceptional service and ensuring our clients are completely satisfied. Customer satisfaction is at the heart of everything we do, and in rare cases where expectations are not met, we offer a transparent and fair refund policy.

We understand the importance of delivering work on time and maintaining quality, and we strive to resolve any concerns promptly. Below, we’ve outlined our refund policies to ensure you are treated fairly.

Refund Eligibility

Refunds can be claimed by our clients under the following circumstances:

1. Late Delivery – Missed Deadline

We take full responsibility for delivering assignments on time. Our team begins work immediately upon receiving an order to ensure timely delivery. However, if we fail to meet the deadline, clients may be eligible for a refund under the following conditions:

• Full Refund: If the deadline is missed, and the delivered assignment is of no use, we will issue a full refund or offer the option to store credits for future use.
• Partial Refund: If the assignment has been accepted by your professor and only a small deduction in marks is made, we will not issue a full refund. In this case, you must provide evidence of the marks deduction, and partial compensation may be offered.
• Refund Amount: If the delivery is delayed, clients may be entitled to a refund between 20% to 50%, as our experts are compensated upfront for their work.
• Revision Requests: If the delay was due to a revision request, a new deadline must be agreed upon. We will not provide a refund if you miss your own deadline due to revisions.

2. Poor Quality of Delivered Papers

We are proud of the quality of our work, thanks to our team of expert writers who specialize in CIPD assignments. However, in the unlikely event that the quality of your assignment falls below expectations, the following policies apply:

• Plagiarism: While we rigorously check all assignments using premium plagiarism detection tools, if plagiarism is found, we offer a choice of a free revision, a refund, or credit storage for future use.
• Not Meeting Client Requirements: If the assignment doesn’t meet your requirements, we encourage you to request a free revision. Refunds will not be processed for assignments that are revised at no additional cost.
• Submission After Delivery: If you have already submitted the assignment and it did not meet your expectations, we will not be liable for a refund.

Technical Issues or Glitches

In the event of technical problems or payment glitches, we will take full responsibility and issue a refund in the following situations:

• Double Payment: If a technical error leads to double payment being charged by the payment provider, a full refund will be issued.
• No Expert Assigned: If you’ve made the full payment, but we fail to assign an expert to your order (a rare occurrence), a full refund will be provided.

4. Order Cancellation

Orders can only be cancelled within 24 hours of placement. If you change your mind, we can offer a credit for future assignments or assist with another order of equal value.

5. Failed Grade

Our team consists of highly qualified experts, many of whom are former professors. As a result, the likelihood of failing due to our work is extremely low. However, if you do not pass your assignment due to the work provided, the following terms apply:

• Refund Process: To claim a refund, you must provide proof of failure (such as a copy of your mark sheet) within 30 days of receiving your assignment. Our customer support team will review the issue and make a final decision.
• Refund Amount: If it’s determined that our writers were responsible for the failure, 30% to 50% of your order cost may be refunded.
• No Refund for Desired Grades: We focus on delivering high-quality, well-researched, and properly written assignments, but we cannot guarantee specific grades, as final grades depend on various factors beyond our control.

Additional Important Notes:

• Communication: Active communication from the client is crucial during the refund process. Delays in communication may result in the refusal of a refund request.
• Response Time: Our customer support team typically responds within 24 hours. We ask for your patience during this period.

At CIPD Assignment UK, we value our clients and aim to resolve any issues to your satisfaction. If you ever face concerns with your assignment, please don’t hesitate to contact us, and we will make every effort to assist you.